Earlier this year, I voluntarily set up a payment plan with a debt collector law firm. However, the $300 monthly payment has become unaffordable for me. I contacted my bank, and while they can stop the payments, the agency is using checks with changing numbers each month. This means I would have to pay a $25 fee for each account (I’m paying on two accounts) to cancel, and I’m unsure if this will prevent future payments.
The debt collection agency isn’t responding to my calls, and the secretary keeps saying the two people handling my case are busy. They won’t let me speak to anyone else.
\Given that my work hours have been reduced due to new management and census changes in healthcare, what other options do I have?
399ddf95
17 days ago
To have proof of delivery, it’s preferable to send them a letter certified mail or by fax confirming that you no longer grant them authorization to make any more payments.
Alternately, if you’d like, close current account and start a new one with the same bank.
Can the debt collection agency transfer funds to my new account if I continue to bank with the old one?
This is something new for me. I have never had a bank other than this one.
Will the bank question WHY I’m closing my account and starting a new one, as well?
No, without your consent, the collecting agency is unable to draw from the new account.
The reason you’re terminating the account is irrelevant to the bank. Your assistance provider can even receive compensation for creating the new account.
Give them a call and let them know you want to settle the debt in full. Speak with a genuine person who is prepared to take payment and go as far as you can on the phone.
When you arrive there, describe the circumstances. They can’t just end the call. After they get you where you need to go, they’ll let you speak with someone.
They say I can only speak with two people, and when I call them back, they’re always on the phone. I requested them to just give me someone who can answer my phone at that time; I don’t NEED to speak with those two individuals.
I would next send them a formal, certified letter, as suggested by the individual who mentioned it above. Have a copy of it and the receipt you received when you sent it. You need to be legally protected by this. Continue making calls and take all necessary steps to reach someone. Tell them anything you want to talk to someone who can deal with your problem. As I am not a lawyer, this is only a recommendation rather than legal advice. Best of luck